Frequently asked questions

We've done our best to answer the most common questions you may have but please feel free to contact us if what you're looking for isn't here. 

 

When will I get my bags?

We aim to drop off your bags to your delivery address with a day or two. We'll be back to collect them on the next collection day for your area.

Ordered more bags than you need?

Not a problem, we understand it's better to have too many rather than too few. Just leave any unused bags out for collection with the full ones and we'll be happy to refund them.

Which areas do we cover?

Initially we will be covering two areas, Christchurch and Bournemouth East.

When is my collection day?

Christchurch: Saturday
Bournemouth West: Sunday